For the purposes of this document, “AMA” shall mean all associated entities of the AMA Group of Companies.
AMA is committed to customer service and this includes protecting personal privacy. From December 2001 we are bound by amendments to the Commonwealth Privacy Act 1988 setting out principles concerning the protection of personal information.
In making this statement, AMA does so on the understanding that it does not, in any way, limit or replace the requirements of the Act.
“Personal information” means information about an individual that makes that individual’s identity reasonably apparent or ascertainable.
In the normal course of business AMA may collect, record use and disclose personal information in relation to persons who are:
A customer, or a Director of a Company that is a customer, of AMA;
A debtor, guarantor or referee of a customer or supplier of AMA;
A supplier or contractor to AMA;
A professional consultant engaged by AMA.
This information may be gathered in many ways including, but not limited to:
Directly from you e.g. when you complete an application for credit;
From the public domain;
From third parties such as our related companies, your own representatives (lawyers, accountants etc.) and reporting agencies.
When you use our web site, your domain name, e-mail address and information on the pages you access.
The information may then be used by us to:
Establish, administer and manage an account, including billing and collecting debts;
Carry out appropriate checks for credit-worthiness and fraud:
Provide the goods or services that you have requested;
Advise you of changes or additions to goods or services or of promotions which may be of interest to you.
For the purposes as set out above we may disclose personal information to organizations outside AMA including, but not limited to:
Your own representatives (lawyers, accountants etc.);
Credit reporting and fraud checking agents;
Our own professional advisers such as lawyers, accountants, auditors etc;
Our related entities;
Government or other authorities as required or authorized by law.
Note that AMA does not permit the distribution of personal information to third parties unless:
That third party or parties agrees to privacy restrictions as determined by AMA;
The individual has approved or requested such disclosure;
AMA is required or permitted by law to make that disclosure.
While AMA takes all reasonable steps to ensure that the personal information it collects, uses and discloses is accurate, complete, up-to-date, is not misleading or deceptive, the accuracy of that information depends to a large extent on the information you provide. AMA does not check or verify the accuracy of personal information it receives from you or other sources.
Visitors to AMA’s web site are not asked to provide any information that could personally identify them. Some information is gathered indirectly via standard weblogs, including IP addresses and domain names. Some data may be traceable to an individual but AMA does not, in the normal course of business, actually use this information unless there is some indication that an individual is making improper use of the site.
Existing clients may be issued with personal passwords and access details.
You may be able to gain access to other sites on the internet from AMA’s site. AMA in no way endorses content or information on any site accessed through these means. It is the user’s responsibility to ensure the security of its own system.
AMA guarantees the storage and use of personal information will be undertaken in a secure manner which protects personal privacy and is accordance with the National Privacy Principles.
You have a right to access your personal information, subject to some exceptions allowed by law. If you wish to access your personal information or to register a complaint concerning possible breaches of privacy, we request, for security reasons, that such requests be made in writing and addressed to:
Your request or complaint will be acknowledged and addressed as soon as practicable.